Refund Policy
At Senorit we sell digital products (such as downloadable games and in‑game content). Purchases are activated to your account immediately after successful payment and once accessed, we only grant a refund in specific circumstances, as described below.
Refunds may be granted under the following circumstances:
- Duplicate purchase: If you accidentally bought the same product twice.
- Technical issues: If the product cannot be downloaded or activated due to a verified technical problem.
- Unauthorized transaction: If your payment was made without your consent, we will investigate the issue and secure the account.
How to Request a Refund
To request a refund, please contact us within 14 days of purchase at:
📧 support@senorit.nl
We will review your request and respond within 5 business days.
Chargebacks
Please contact us first so we can resolve any issue. In cases of demonstrable misuse, we may restrict future purchases or account access.